Subcontractor Management was broken. We fixed it!
Reduce operational costs by automating up to 80% of your existing processes such as scheduled maintenance and manual invoicing
Provide an unparalleled customer experience to build long term trust, increasing retention rates and opportunities for expansion.
Capture additional revenue by taking on more clients, locations, assets and providers without expanding your internal operations team.
By providing East End Group with a platform to efficiently manage their service provider network,
they grew their service area 100X to over 20,000 sites nationally.
Your clients can submit service requests directly on the platform and track them from start to finish.
Clients will be notified on invoices and given access to an easy to use payment processor.
Clients can view a list of all their sites then drill down to each site to view work order history, site instructions and any equipment inventory that was captured from the field. Site and equipment filtering make it easy for clients to query the data they need for specific reporting purposes.
Clients can easily accept and reject proposal in real time.
Clients have access to an agreement profile containing a description with the scope of agreement, past and scheduled work orders and an invoice list.
NFC tags connect mechanical equipment to the digital world to deliver equipment-specific data, supportive content, expertise and training to the field service workforce optimizing inspection, testing, maintenance & repair services.
The agreement module allows you to manage preventative maintenance work defined by you and your clients across multiple sites for all your services. The service frequency is defined in the agreement setup which will then auto-generate and dispatch work orders to your service providers
By leveraging our work order management platform you'll be able to manager your service delivery more effectively. Both scheduled and non-scheduled services for all of your clients and sites can be managed more efficiently to ensure SLA's are being met and that your providers are performing services as required. Create, schedule, dispatch and manage work orders for your field team.
Financial and operational decisions will be much easier with our real-time Si-sense reporting integration. The Si-sense data and analytics platform dramatically accelerates the time it takes to build, embed, and deploy intelligent analytic apps that unleash user creativity and engagement. Whether it’s interactive dashboards, self-service analytics, or white-labeled BI apps, Si-sense delivers the industry’s lowest TCO at scale, all on a hybrid-cloud platform designed to leverage all of your data together — no matter where it is.
Create and manage invoices for each of your clients on a per site or per agreement basis. Manage, review, & edit subcontractor generated invoices. Establish variable labor rates at the client, site, and region level to streamline the invoicing process.
Maintain a constant line of communication with clients for the trades and services you perform
Verify the work from your service providers via geofenced job check-ins/outs and field activities such as; service tasks provided, photos, and notes.
Create and manage purchase orders for service providers to bill against per service or work order.
Create and manage all proposals and estimates for each of your clients per site. Manage and edit vendor-generated proposals to quickly review then pass onto your clients for approval. Manage variable labor rates per client, per site, and/or client regions.
Service providers can manage their own company profile, service areas, documents and information that are required by your team. Compliance monitoring informs the provider when documents and information such as: COI, W9's, licenses, certifications and service areas that are required, missing and/or expired.
Service providers will be able to use a full suite of tools to verify their service from the field including geofenced check-in/check-out, photos, signatures, surveys, tasks and more.
Once invoices are accepted you can pay your service providers with a check or online payment via ACH/Wire transfer.
Your service providers can receive and approve service requests, view detailed work order information, site level instructions, NTE's, work order status and field captured activity in real time.
Service providers can submit invoices off of completed work orders and create proposals based on deficiencies captures in the field.
Whether you're operating at a local, regional or national level, our platform streamlines the service delivery process so you work smarter, not harder.
Our experience in the facilities services industry goes back to the 1960's giving us deep insight into what prevents business growth and scalability. By equipping your business with automated processes, we can help your service business go farther, faster.
Our mobile app gives your customers a streamlined way to request service and enables your team to manage and deliver service anytime, anywhere.
Unleash the power of data and analytics to boost your business and enhance customer's experience.
Questions? Call us at (315) 819-0747 or email email@example.com