The UtilizeCore platform enables Equipment Manufacturers (OEMs) to manage and scale its network of warranty service providers. Take control of your service delivery to give your end users a better experience, and provide benefits to your entire ecosystem of dealers, distributors, and customers.
Today, one bad experience can quickly find its way into the minds of millions via Social Media.
Without having visibility into your installed equipment base, you and your dealers are missing out on new sales opportunities.
A mismanaged or neglected service network makes it difficult to attract quality providers and scale your equipment service delivery operation.
Invite your provider partners to self-onboard into your authorized network and capture all pertinent information and documents required.
Verify provider licenses and certifications in one centralized hub. Automated notifications help ensure your service providers are always in compliance.
Warranty service and asset tags drive end users into your network, giving you visibility into where your equipment and customers are located. Maintain a lasting relationship with your end users and identify future sales opportunities leveraging warranty status and service history.
Collect service requests directly from your end users via an asset tag, mobile app, or customer portal.
Easily access digital manuals, wiring diagrams, how-to videos, troubleshooting scripts, service history and more simply by tapping an asset.
Capture actionable field data to help your sales team, local dealers, and distributors win more business..