Business analyst software

New York, NYLegal, Full-Time

Company Introduction

UtilizeCore is revolutionizing the service procurement supply chain for commercial services. By employing astounding innovations in cloud infrastructure, machine learning, data science, and user experience, UtilizeCore is providing a SaaS solution for service companies to streamline and automate their workflows. We are doubling in size this year and the opportunities are endless.

Job Description

We are looking for a Business Analyst with strong organizational and planning skills and proven ability to multitask in a fast-paced environment. We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs. They will be a change agent in the use of analytics to provide deeper insight into business performance and future operations. The role will also manage the direction and use of analytic technologies on an ongoing basis and develop key performance indicators (KPI’s) to measure operational performance and business efficiency.


  • Data analysis – Creatively obtain and vet data, develop and execute quantitative analyses with (potentially incomplete) data, cross-check results to identify potential inconsistencies or limitations. Define detailed functional requirements, process flow diagrams, and business cases; including gap and impact analysis

  • Business insights – Understand business implications of observations, interviews, and analyses. Establish and support the rhythm of business activities related to reporting, including audit planning cycle and metrics

  • Leadership - Coordinate cross-functional teams to execute key value creation (top and bottom line) and manage transformation initiatives

  • Communication – Craft polished written communications and deliver oral communications of findings and recommendations in an effective and efficient manner

  • Influence – Collaborate positively with project stakeholders to secure support and implement recommendations in a fast-paced environment

  • Strategy – Develop business segment strategies, research markets & competitors, articulate value propositions, and identify growth opportunities

  • Problem structuring – Identify key issues, develop hypotheses and methodology to verify or refute them

  • Project management – Clearly scope and track projects, develop and assign workstreams, maintain a steady pace, and ensure reliable delivery; influence and negotiate high impact projects or high-cost expenditures and manage the execution of them

  • Other – Support other corporate strategy responsibilities as needed, including strategic planning, market research, mergers and acquisitions, and competitor benchmarking

  • Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release

Business Analyst Responsibilities in Support of Product Development

  • Drive discussions with product owner and/or business partners to understand the process, the problem, and then brainstorm solution scenarios

  • Actively engage product owner or business SME to translate solution needs into actionable user stories

  • Facilitate and support product backlog management

  • Partner with product owners/SMEs to define & refine acceptance criteria

  • Partner with developers on reviewing user stories for understanding and scoring

  • Negotiate with product owners/business experts on alternative solutions

  • Write test cases for user stories

  • Secure approval & change management activities with senior product manager or product owner before release

Skills and Qualifications

  • BA/BS Degree in Operations Research, Statistics, Industrial Engineering, Predictive Analytics, Business Analytics or the equivalent

  • Experience in business optimization, problem-solving, or strategic solution roles with progressive responsibility, preferably within the industry

  • Experience gathering and consolidating requirements from cross-functional groups

  • Ability to work under pressure and meet constantly changing timelines

  • Strong attention to detail and excellent problem-solving skills

  • Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

  • Experience with a scripting/templating language { Python, JavaScript, JINJA }

  • A minimum of 5 years of business analysis or project management experience

  • Intermediate to advanced knowledge of Tableau and Alteryx or equivalent

  • Experienced in both lean and agile methodologies, familiarity with {{ Jira, Kanban, Confluence, Aha }}

  • Familiar with version control tools such as {{ SVN }} and proper branching techniques

  • Experience working with data warehouses, data governance, payments

  • Understanding of OKR Management methodology

  • Exceptional process and organizational skills with the ability to mobilize change

  • IIBA-CCBA certification preferred

  • Intermediate to advanced knowledge of SQL, Microsoft Excel, SAP Business Objects (BOBJ), Power Pivot

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