Senior UI/UX Designer (Support)

BengaluruLegal, Full-Time

We are looking for a Sr. UX UI Designer to join our support team and contribute in making UtilizeCore product seamless and bug free.

This is an exciting opportunity for anyone interested in working upfront serving as a client advocate to ensure the highest level of usefulness, desirability and client satisfaction.

You will be collaborating with a cross-disciplinary team (Product Managers, Engineers, Support, QAs, Designers) in all phases of design from discovery to execution.

Responsibilities:

As a Sr. UX UI Designer at UtilizeCore, you will:

  • Think holistically about complex systems, empathize with customers, and understand business goals to create compelling and effective user experiences.

  • Great in producing quick and effective solutions reported frequently by support, planning and delivering impactful studies that bring the voice of the client to life.

  • Design and execute usability studies and other user research, utilizing their broad knowledge of user experience and methodological expertise.

  • Work in one of our feature teams and collaborate with management and engineers in an iterative, transparent and feedback driven process.

  • Partners with Business Systems Analysts and the UX and Design team in managing research requests, collecting briefs and prioritizing business questions.

  • Translate each issue/query/bug on system into wireframes and then highly-polished visual comps with attention to interaction design whilst following style and brand guidelines.

  • Work with engineers and product managers to oversee UI design implementation, while also serving as an advocate for design in strategic product decisions.

  • Mentor other designers.

Requirements:

  • Typically has 5 or more years’ experience in conducting user experience research using a wide variety of research methods with at least 1-year of experience in large-scale online industry applications or services.

  • Demonstrated success at developing creative and comprehensive research strategies to reveal unforeseen opportunities and issues that have a significant impact on product strategy and design.

  • Proficiency in at least two of our current design software (Figma, Creative Suite, Sketch, Invision, Principle, Framer, etc).

  • Process-oriented but agile: the ability to quickly translate requirements into designs that are both functional and seamless for multiple user personas.

  • Proficiency in insight-driven decision making (from data and user behavior)

  • Strong design foundation in both UI (interaction, visual) and UX (user research, analysis, information architecture, wireframing)

  • Ability to both provide and receive design criticism constructively, and appreciation for its importance within the design process.

  • A portfolio demonstrating a clean visual aesthetic and strong eye for detail.

  • Proficiency designing for all devices and platforms.

  • Entrepreneurial mindset and proactive approach.

  • Lives and breathes design.


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