In the latest episode of Technovation, we delve into the transformative power of building a digital asset inventory in the field of facility services. A digital asset inventory is not just a fancy term. It's the future where every piece of equipment your company services for a client is digitized, offering unparalleled client visibility and real-time data management.
How does it work? By applying smart asset tags using near-field communication technology, each piece of equipment is tagged and associated with a mobile app. This process captures essential information such as make, model, serial number, and location, communicating it seamlessly to a database.
But the benefits don't end there. Beyond asset tagging, once you digitize the asset, you can connect supportive documentation and guidance, like how-to videos, manuals, and task checklists, to the equipment profile. Field service providers, with a simple tap on their phone, can access all the information they need, boosting efficiency and enhancing service delivery.
Understanding why it’s essential is key. For OEMs (Original Equipment Manufacturers), digital asset inventory provides invaluable insights into asset locations, even when sold via third-party dealers or distributors. It ensures a comprehensive understanding of your asset's service history, crucial for both you and your customers.
Break free from the cumbersome spreadsheets and elevate your asset management and customer service to unmatched levels with a digital inventory. This innovation is no longer a 'nice-to-have'; it's a necessity, streamlining your operations and providing unmatched client visibility into your work.